ONE°15 Marina Sentosa Cove in Singapore has become the first facility in Southeast Asia to be awarded Platinum Gold Anchor status by the Australia-based Marina Industries Association (MIA). The 270-berth marina received the new accreditation following a S$5 million upgrade and reconfiguration completed last year, as profiled in YACHT STYLE Issue 61.
MIA President Andrew Chapman presented the award in front of over 250 industry members during the Marinas22 International Conference and Trade Exhibition Gala Dinner at the JW Marriott Gold Coast in Australia.
Jonathan Sit, General Manager of ONE°15 Marina Sentosa Cove, and Director of Marina James Roy received the award along with Teo Joo Leng and Darren Oh, Group General Manager and General Manager (Business Development) respectively of SUTL Enterprise, which owns the ONE°15 Marina network.
Sit said: “ONE°15 Marina Sentosa Cove is honoured to be the first Platinum Gold Anchor marina in Southeast Asia. With a focus on service, community and environment, we are constantly striving to improve and attain excellence in these areas. We hope to replicate the same standard across all ONE°15 Marina properties globally.”
Roy added: “We’re committed to providing a great berthing experience for all boaters and envision to be the superyacht hub of the region. To this end, the marina has taken a proactive step to reconfigure the marina to accommodate more superyachts and upgrade our facilities to match the power and infrastructure demands of the industry in the near future.
“The Platinum Gold Anchor award is a remarkable achievement and a great encouragement for us to continue delivering the best service standards.”
Like hotel star ratings, the Gold Anchor programme provides boat owners and marina users with an easy reference system, with Platinum as the highest accolade. To achieve Platinum status, a marina must score 95 per cent after an extensive assessment of 86 criteria that include an anonymous customer survey conducted to further ensure its services. ONE°15 Marina was applauded for its policies, planning and procedures, customer service and care for the environment.
Suzanne Davies, CEO of MIA, said: “ONE°15 Marina Sentosa Cove has been a 5 Gold Anchor Marina for many years, but the recent marina upgrades and the integrated services offered through the hotel and hospitality areas make it a worthy Platinum recipient and we are very proud to make the award.”
ONE°15 Marina Sentosa Cove is also accredited as an International Clean Marina for its commitment to the environment with eco-initiatives such as stamping out single-use plastics, hosting annual marina clean-ups, and setting up a Coral Garden.